The freezer changes temperature or has stopped producing cold, why is that?
This change may be due to too much condensation forming in the freezer. The reason the condensation has increased may be that the door has been open for too long or is opened frequently.
- Turn off the freezer and pull it out if possible. Remember to protect the floor.
- Set up the freezer door. The door must be kept open at all times so that all ice is removed. To ensure that the freezer is completely free of ice formation (including hidden spaces), defrosting must take place for at least 48 hours.
- Leave the bottom drawer in place so that it collects the meltwater that drips down. Feel free to place a roasting pan or similar on the floor that catches the water and protect the floor by laying out towels.
- Keep an eye on the back of the freezer as there is a risk of water getting out on the floor if a lot of ice has formed. Empty the plastic container located at the back of the freezer if necessary.
- Make sure the inside of the freezer is completely dry before starting it again.
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