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Track and Manage Your IKEA Order

Here's the fastest way to check the status of your shipment. Just enter your Web Order Reference Number/tracking number to check the real-time progress and details of your shipment. 

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Truck delivery

For truck delivery, enter your IKEA sales tracking order number (S649XXXXXXXX)

Parcel delivery

For parcel delivery, enter your IKEA sales tracking order number (365XXXXXXXXXXX).

This opens a new tab to an external website.

For truck delivery, track here:


Track & Trace status legend

Status Definition
Service Order ReceivedOrder has been placed
Resource PlannedPreparing order for delivery
Order TakeoverOrder has been assigned to delivery partner
Resource DispatchedOrder handed over to delivery partner
Takeover By Long Haul TSPOrder handed over to delivery partner
On the way to CustomerOrder is out for delivery
Service PerformedOrder has been delivered
*Proof for Service PerformedOrder has been fulfilled

We are currently working on the accuracy of your order status. We apologize for any inconvenience caused.