How do I cancel my Click and Collect order?
You can cancel your order through our Track and Manage order tool online. If you are experiencing issues, feel free to get in touch with us.
Cancel your order using our Track and Manage order tool. Once cancelled, your refund will occur automatically onto your card of purchase in approximately 5-7 business days.
Contact us if you experience any issues in cancelling your order.
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Was the article not helpful? Try one of the related articles below.
You can cancel your Click and Collect order at any time before it has been collected to receive a refund.
Read moreYou can reschedule or cancel your order on our website using the Track & Manage order tool. To update order details, please contact us.
Read moreOnce your order has already been placed, please get in touch with us to make modifications.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreWhile we can't switch your order to delivery, our in-store team can assist with delivery options when you come to collect.
Read moreIf your order has reached a certain order status, it may not allow you to make changes such as rescheduling, adding or removing items or changing order details.
Read more