How do I cancel my Click and Collect order?
You can cancel your order through our Track and Manage order tool online. If you are experiencing issues, feel free to get in touch with us.
Cancel your order using our Track and Manage order tool. Once cancelled, your refund will occur automatically onto your card of purchase in approximately 5-7 business days.
Contact us if you experience any issues in cancelling your order.
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You can reschedule or cancel your order on our website using the Track & Manage order tool. To update order details, please contact us.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreClick & Collect dates can be changed if your order has not yet been picked by our team.
Read moreClick and Collect is a service that provides you the convenience of having your order ready to be collected at our counter when you come into store.
Read moreWhile we can't switch your order to delivery, our in-store team can assist with delivery options when you come to collect.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'To The Door' and 'In The Home' options. Parcel Delivery is ideal for smaller items through post and Click & Collect allows you to pick up your order from an IKEA store or Collection Point.
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