How do I reschedule or cancel my order?
You can reschedule or cancel your order on our website using the Track & Manage order tool. To update order details, please contact us.
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If you wish to cancel your appointment, please click on the cancellation link.
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Read moreTo use this service, add smaller items to your cart, select the 'Parcel Delivery' option at checkout, and provide your delivery address and any special instructions. You'll receive a confirmation email with estimated delivery dates, and tracking information will be provided once the order is processed. On delivery day, ensure a safe place is available if you're not present and check for any issues immediately upon receiving your order. If you notice any problems (such as missing or damaged items), contact IKEA Customer Support.
Read moreTo choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items, and Home Delivery for larger or bulky items. If you prefer picking up your items, Click & Collect offers flexibility. For home deliveries, check available timeslots, lead times, and costs based on your postcode and order details.
Read moreIdeal for smaller orders of decoration and accessories like picture frames, hangers and textiles. Parcel deliveries are an estimated date.
Read moreParcel Delivery is ideal for smaller orders, such as decoration items, textiles, picture frames, and other home décor accessories, for those who are comfortable with an estimated delivery window rather than a guaranteed day/time slot.
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