Can I reschedule my Assembly service?
Yes you can. Simply contact us with your preferred date. Availability depends on your order status and our service providers availability.
To reschedule, please contact us with your 9-digit order number and your preferred date. We’ll check which dates and times are available. Keep in mind that changes made within 24 hours of your scheduled service may incur a call-out fee.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Our assemblers will assemble your flat pack items in the comfort of your own home or property. Easily book our assembly service in-store, online or by contacting us.
Read moreYou can choose to add an assembly service onto an existing delivery order, or we can book in just the assembly service for you, if you can let us know what products you'd like to have assembled.
Read moreOur products are designed in a way to make assembly easy so you can do it yourself. If you need an extra hand, you can also book the assembly service online and in-store.
Read moreYes. Our flat pack products are designed to be assembled by anyone but if you'd like some assistance, you can get in touch with us or book an assembly service if you would like it assembled in your home for you.
Read moreYou can reschedule or cancel your order on our website using the Track & Manage order tool. To update order details, please contact us.
Read moreIf you wish to cancel your appointment, please click on the cancellation link.
Read more