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If you delivery was unsuccessful, don't worry. We'll make sure your order can be delivered as soon as we can!
Read moreGo to "Track and manage my order" and check if your order is scheduled to be delivered on different dates and by different delivery methods.
Read moreIf your order has reached a certain order status, it may not allow you to make changes such as rescheduling, adding or removing items or changing order details.
Read moreWhether you need to be home depends on the type of delivery you are waiting for.
Read moreOnce your parcel order leaves our warehouse, you can use your order number to track it on our website.
Read moreTo ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the TSP. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. Deliveries are limited to up to the third level unless an elevator is available. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
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