When will I get my refund?
Refunds are processed straight away, but may take 3 - 5 business days to appear.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
IKEA Refund cards can be used online or in-store, and can be used to pay for products or services instore, on our website or the IKEA app.
Read moreTo use a Gift or Refund card as a payment option for your online order, select the 'Redeem a Gift card or Refund card' option in the checkout.
Read moreTo use a Gift or Refund card as a payment option for your online order, select the 'Redeem a Gift card or Refund card' option in the checkout.
Read moreIKEA New Zealand does not offer duty-free in store or online.
Read moreNot quite what you expected? No worries! You have 365 days to return your purchase for a full refund, provided it’s in unused and resalable condition.
Read moreMake sure you are always logged in to your IKEA Family or IKEA Business Network account online or in the IKEA app, and scan your membership instore and all your transactions can be found in your profile history.
Read more