How do I track my Truck delivery?
Track the progress of your delivery using our Track and Manage order tool.
To The Door Deliveries are 10 hour windows. In The Home are 4 hour Delivery windows. You may receive a text message on the day of the delivery from our transport provider with a shorter 4 hour time window.
Our delivery drivers will call you 30 - 60 minutes prior to arrival so ensure you have your mobile on you and switched on throughout the day.
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Once your parcel order leaves our warehouse, you can use your order number to track it on our website.
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Read moreIf you delivery was unsuccessful, don't worry. We'll make sure your order can be delivered as soon as we can!
Read moreWhether you need to be home depends on the type of delivery you are waiting for.
Read moreTo use this service, add smaller items to your cart, select the 'Parcel Delivery' option at checkout, and provide your delivery address and any special instructions. You'll receive a confirmation email with estimated delivery dates, and tracking information will be provided once the order is processed. On delivery day, ensure a safe place is available if you're not present and check for any issues immediately upon receiving your order. If you notice any problems (such as missing or damaged items), contact IKEA Customer Support.
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