Can I add multiple DIRIGERA hubs to one home?

If you've just bought an IKEA Matter-compatible product, this guide will help you how to make the first connection.

Sometimes a smart product appears in the app but doesn't connect correctly to your home system. In this case, we recommend that you take a closer look at your home's smart system.

All IKEA products are thoroughly tested before they are sold. However, if something goes wrong and you experience problems over time, you have an extended warranty period for several IKEA products in addition to the Consumer Purchase Act.

If something is missing after delivery or Click & Collect at a warehouse or a pickup location, be sure to first check if your order is split into multiple deliveries, as the missing item may still be on its way. If you notice that items are still missing from your order, please contact customer service for further assistance.

To use the in-store reward, you need to show the QR code or share the 16-digit code with an employee.

If you have received a product or package that is missing parts, you can either order these parts online, pick up the missing parts at an IKEA store or arrange delivery through IKEA Customer Service, depending on which part you are missing.