Can I return my order or item by parcel?
Yes, you can return item(s) by parcel by going to 'Returns and Exchanges' on https://www.ikea.com/no/en/customer-service/returns-claims/return-policy/
You can return the order or item(s) by sending it with Posten. Go to our Exchange and Return page to initiate a return.
Click here to return via Posten. Fill in the order/receipt number and enter the items you wish to return. You will receive a QR code by email, which you take to Posten to print the return label.
The return cost via mail will be deducted from any refund.
Read more about exchanges and returns.
No, we do not accept returns at our Planning and Ordering points. If you wish to return items, you can easily do so at your nearest IKEA store.
Read moreMost smaller items can be shipped as postal packages, but some products are stored elsewhere due to logistics and warehouse placement, so parcel delivery is not available for these items.
Read moreYes, you can.
Read moreWe accept returns of items in the store's exchange and return department.
Read moreYes, you can! For products purchased from the Re-use Shop, you need the receipt or the price tag that was attached to the product to return it.
Read moreYes, you can easily return smaller products.
Read more