Enter postal code

Remote shopping guide

With remote shopping, you can place your order by telephone, or video call. Our specialists are here to help.

Shop by phone | IKEA for Business | Planning services

See how to shop

Phone purchase service

You can shop over the phone. This service is recommended for those who are not comfortable shopping online or using a computer or smartphone, and for those who are having trouble finding the products they are looking for. We also provide assembly services, so please feel free to contact us!

*If the item is out of stock online, we regret to inform you that we are also unable to accept orders by phone.

See how to shop

Go to IKEA for Business

Make Your Business Your Own

We support businesses and self-employed individuals with innovative products and a variety of services.

Go to IKEA for Business

Whatever you’re planning, we can help

A bright kitchen with FRÖJERED cabinet and drawer fronts, sunlight is reflected on the floor.

Kitchen Planning Service

Our experienced kitchen specialists will listen to your needs in-store or online and create a kitchen plan from scratch to propose to you.

A walk-in closet with clothes and shoes organised in a white PAX wardrobe system.

Remote Storage furniture planning service

We will create and propose plans for storage furniture such as PAX and BESTA. For customers who do not have an IKEA store nearby or do not have time to visit the store, you can consult with our staff from the comfort of your home using phone or onlin

An IKEA interior design expert holding color samples in her hand.

Interior design service for business

We will listen to your business needs online or in-store and propose layout drawings, product lists, and estimate plans.

A bright bathroom with a white ÄNGSJÖN / BACKSJÖN wash-stand.

Remote Bathroom Planning Service

We will create and propose vanity plans from scratch. For customers who do not have an IKEA store nearby or do not have time to visit the store, you can consult with our staff from the comfort of your home using phone or online tools.

Self-Service Support

We provide convenient self-service options that you can use yourself.

Planning Tool

Plan your dream room, kitchen, your perfect office or your sofa and storage system.

Product support & Guide

You can get guidance in how to get started or support with your IKEA product from here.

Handle products

Manage your order

Change the delivery date / time and cancel the order.

Return or exchange products

Find out how to exchange or return your products.

Frequently asked questions