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Will I be able to change my pick-up date at IKEA store?
Yes, you can change it on your purchase history.
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IKEA Online Store / What are the conditions for return?
You can return IKEA products within 365 days of receiving them, unused and in accordance with our Terms and Conditions. As long as products are unused and there are no problems with them, even assembled furniture can be returned. Your money will be refunded either via the credit card company that the original purchase was made by.
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Where can I find a previously created gift registry?
You can find your IKEA gift registry through the gift registry landing page - or log in and select "Your gift registries".
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Do I need to be a member of IKEA Family to use Circular Market online service?
Yes. If you haven't joined IKEA Family yet, please take this opportunity to do so. *Circular Market online is only available at IKEA Tokyo-Bay and IKEA Kohoku.
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Which payment methods can I use?
You can pay by cash, credit card, mobile payment, IKEA gift card, etc at IKEA stores. For IKEA online store, Credit card and IKEA gift card are only available. *Any types of gift certificates cannot be used.
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Can I purchase the products in a gift registry at IKEA stores?
Yes, select "Buying your gifts in-store or bought them already?" and mark each gift that you pick up in-store.
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