Can I return my products to any IKEA store?
Yes, you can return your products to a store other than the one of the original purchase.
We understand that preferences can change. That is why we offer a generous 365-day return policy on all our products. To facilitate a smooth return process, please ensure that you retain your receipt or other proof of purchase. Find your closest IKEA store.
Express Return (Return in-store): It is a fast & convenient way to return your articles/orders. Save time by pre-filling your return details online before heading to the store for return - no need to wait in queue! Click here to begin your Express Return.
You’ll get a barcode to scan in-store valid for 14 days, and is limited upto 10 items. Walk-in with the items and the generated barcode to the store for a quick and easy return process.
Online Return (Self-serve Service): You can now return/exchange products directly from your purchase history as well.
Please visit Returns Policy for more information.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If you have purchased from IKEA India online or in store, you can return your product at any IKEA store in India.
Read moreAt IKEA you can change your mind, that is why you can return any products you have bought at an IKEA store or IKEA.com. Only dirty, stained, damaged, incomplete or altered products are excluded from the IKEA return policy.
Read moreIf you have placed your order for a Click and Collect in one of our stores, you can return items at the same place.
Read moreYou can return your products to the store within 365 days, even if the product is opened or assembled. We can also help with collection from your home where fees are applicable.
Read moreCollection points are not full IKEA stores and therefore can unfortunately not process returns.
Read moreIKEA Plan & Order , collection points are compact IKEA stores, so returns can’t be processed there.
Read more