What to do if I have lost the planning or design code?
Please be sure to write down the planning code before closing the planning.
If you haven't logged in via IKEA Family profile, the planning (e.g. PAX, BESTÅ) will not be saved in your profile. Hence we cannot restore the design code. Therefore, make sure you write down the planning code or have the planning sent to you by e-mail yourself.
If you have closed the planning window without writing down the code, you can try to open the planner again. Sometimes the planning can still be accessed.
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