I lost my receipt, is it possible to get the Invoice anyway?
Here are some ways to retrieve proof of purchase
No worries if you've misplaced your receipt! There are several ways to find proof of purchase:
If your products were delivered to your home, you can use the order number or delivery slip to verify your purchase or find the invoice in your inbox.
If you used your IKEA Family membership for the purchase, simply log into your Family profile to access your purchase history.
Even if you're not an IKEA Family member and don't have an order number, we'll do our best to find a solution for you. Please reach out to us over chat or phone- Contact Us
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If you've placed an order with us, you can find the invoice in your email inbox. It’s also available in your account if you provided your membership number, or you can contact us directly to get a copy.
Read moreDon't worry, we will help you retrieve your receipt from our system!
Read moreIf you are an IKEA Family member, you can find your receipts online by logging into your account and navigating to your purchase history.
Read moreYou can request changes to your invoice within 7 days of purchase.
Read moreIf you notice an error on your invoice, contact us and we will do our best to assist you.
Read moreTax invoices aren't issued when you purchase an IKEA Gift card but are instead issued when the gift card is redeemed.
Read more