Skip to main content

Accepting Online Orders

At IKEA, our priority is always people. We want to continue to meet the needs of our customers whilst taking care of our co-workers by securing their jobs and livelihoods.

For that, we are excited to announce the decision to take orders in Hyderabad, Mumbai & Pune, in all pin codes. We will operate in line with local government and authority recommendations to protect customers and co-workers and hope you understand that delivery times will be longer that we would normally offer.

Customers will be able to order from our unique and affordable range of IKEA home furnishing products online and have them safely delivered as soon as it is possible. Please be assured that we are putting in place the highest standards of safety and security measures including social distancing, hygiene practices, contactless delivery, and safe handling of packages. To ensure customers’ well-being and remain compliant with social distancing, our assembly and installation services will be unavailable at this time.

We would like to extend our thanks to our customers for being patient in these tough times, and to our co-workers for their optimism and togetherness.

We are monitoring the situation closely with the authorities, and as things develop, we will keep you informed.

Thank you for the continued support. We at IKEA hope to see you soon.

We care about your safety!

All goods are picked, packed, and sent from the IKEA store in Hyderabad. We have taken all possible precautions to secure safe deliveries:
• All premises are cleaned with additional frequency using disinfectants
• Temperature is checked on all co-workers before entering the store
• All co-workers will go through a full-day training in safety
• All co-workers maintain a distance of 1.5 meters at all points of time
• All co-workers wear masks full-time and latex gloves when handling products
• All trucks are fully disinfected before and after delivery rounds

Contactless delivery.

For safety reasons, all deliveries will now be made to your gate or front door, where applicable, instead of a room within your home.

Restrictions on returns.

In order to reduce transportation, we are currently not accepting returns. Please note that this is a temporary change, and we will get back to functioning normally as soon as the store reopens.