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Can I make changes to the delivery address or date after placing my order?

That depends on far along your delivery is and the type of delivery service.

Parcel deliveries: DPD will provide you with plenty of options the day before your delivery is due. You can change your delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up.

Larger deliveries: the delivery date provided is the earliest we can deliver to you. However, if this is unsuitable we may be able to deliver at a later date, depending on your order status.

You can simply change your delivery date here. All you’ll need is your order number and email address. Please note that if you wish to change your delivery date it is best to do so within 48 hours of ordering. It could be too late to change after this.

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