Can I change the location of my delivery?
Yes, you can choose from a range of options if you have a small order that is being delivered with DPD!
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That depends on far along your delivery is and the type of delivery service.
Read moreWe know that sometimes plans change - you can change the delivery date yourself through the 'Track and manage my order' page on our website. If the option is no longer available because we have processed your order already, please contact us.
Read moreYes! We offer order tracking online so you can keep up a little better with your items.
Read moreTo use this service, add smaller items to your cart, select the 'Parcel Delivery' option at checkout, and provide your delivery address and any special instructions. You'll receive a confirmation email with estimated delivery dates, and tracking information will be provided once the order is processed. On delivery day, ensure a safe place is available if you're not present and check for any issues immediately upon receiving your order. If you notice any problems (such as missing or damaged items), please contact IKEA Customer Service.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'In The Home Delivery' option. Provide detailed delivery instructions, select your preferred delivery day, and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. The driver will place items in your specified room. If you notice any problems (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreThis delivery option is best when you’re delivering larger orders that require professional handling and placement or if you prefer not to handle heavy or bulky items yourself. A delivery driver will bring your order into your home and place it in one room of your choice.
Read more