Poor QualityAnonymous reviewernoisy and ineffective unless on full power. Knob broke - cheap plastic rubbish1
Works okAnonymous reviewerReally nice that its completely hidden, but it's noisy when compared with the power that it doesn't seem to have to actually extract.3
Button is TerribleAnonymous reviewerAs other reviews have stated, it's incredibly loud and the button is so flimsy and I'll be amazed if it lasts a year.2
Broken Control KnobAnonymous reviewerI feel daft for reading the reviews, and buying it anyway and thinking it will be fine. The control knob broke early on as it is not fit for purpose. It’s dissaponting they continue selling a sub standard product.1
Cheap design - control knob uselessAnonymous reviewerConfirming what other people are saying - the control knob is extremely poor quality, cheap plastic.
Ours just snapped this evening, I really hope I don't have to replace the entire unit based on one substandard component!
1
Very noisy and hard to fitAnonymous reviewerI've just had this extractor fan installed as part of a wider Ikea kitchen installation. Firstly, the installer had terrible difficulty fixing the extractor tube into the tight space behind the cabinet, and I've found the tube was not correctly attached, so I've had to reattach it myself. Secondly, the extractor fan is very noisy - it rattles at first, but then settles into a loud whirring noise. It seems to work ok, but is much noisier than I expected. On the positive side, it looks smart and is nicely concealed into the Metod wall cabinet. It's also easy to operate. I just hope the control know lasts, though, as I've read reviews that it breaks easily. 2
Great extractorAnonymous reviewerThis is a really great extractor and the light is fab too. Easy to fit.5
Light have failed and can’t seem to find replacements Anonymous reviewerThe overall fan design is discreet, we have had no issues with the control knob at all so that been fine. We have had both lights separately stop working and we can’t seem to find replacement parts frustratingly. The lights went after 3 years. It would be great to be able to source these replacement parts. 2
The energy efficacy is great, but not the designAnonymous reviewerI haven't encountered the knob problem yet since I have just bought and installed it.
The reason why I still buy this product is because of its high energy efficacy, but the design really make me down when I tried to follow the instuction book.
There are 3 major design problems.
1. The space left between the board of METOD
Wall cb frm f b-in extractor hood, white, 60x37x60 cm is so narrow which I cannot tighten the tube on it.
2. It fits with METOD Wall cb frm f b-in extractor hood, white, 60x37x60 cm, but doesn't fit with UTRUSTA Hinge w b-in damper for kitchen, 153° at all. You just can't close the foor if you use 153° hinge. But there was no warning on product and no one in store told me about this to stopped me buying this hinge.
3. The instruction asked me to install the tube from the top of the carbinet but it doesn't make sense. A wall cabinet for an extractor hook should be installed near to the ceiling. So the tube scrached the ceiling paint off.1
So far so goodAnonymous reviewerWorks well no issues at all. I thought it would come with filters but they are separate. I think £30.005
Very pleased with this brilliantAnonymous reviewerVery pleased with this brilliant extractor.5
Overall a good product, doesAnonymous reviewerOverall a good product, does the job an looks the part.4
Great if it worksAnonymous reviewerWe might be one of the few uk purchasers of this product to not have an issue with the knob. My issue is with the entire unit which is now having to be replaced after only a few months. Had I known how difficult it would be to claim on the warranty I might have chosen a different manufacturer. It’s taken 2 months and counting to conclude that I need to get a replacement unit. It was incredibly difficult to get hotpoint to make an appointment so send an engineer out in the first place and now over the course of 2 months, 4 have been and not been able to fix the thing.
The warranty is reassuring when you purchase but not knowing how horrible the process of claiming on it would be really undermines its value.
Both Ikea and hotpoint really need to sort out their processes to make claiming against the warranty cleaner.1
Same frustrating issue as everyone elseAnonymous reviewerJust like everyone else in these comments, we've had the cooker hood for a while but it didn't take long for the button to break. We've been painstakingly operating it without it but it's really hard to use.
The fan itself is fine but the lack of spare parts for a clear defect is very frustrating.2
Let down by the plastic control knobAnonymous reviewerLooking at other reviews, I don't know if the issue can be resolved! The unit is controlled by a single button that is then twisted to switch on the fan and control the speed. The plastic control knob is flimsy and snapped after a few operations. I am now trying to source a replacement plastic button.1
Underverk extractor fan control knobAnonymous reviewerWe purchased this extractor in 2018, it is four and half years old, we use the very rarely but the flimsy plastic control knob has just broken again for the fourth time.1
Control knob broken after 4 monthsAnonymous reviewerControl knob broke off after 4 months making it very difficult to operate and doesn't look nice without the knob.2
Same Issue as everyone elseAnonymous reviewerControl knob has broken. Don't even know where to start to find a replacement... clearly an ongoing issue... needs fixing or a product recall?2
Same broken knob as everyone elseAnonymous reviewerIn theory this is a great extractor, but after a while I'm having the same problem as everyone else. The knob to control the unit fell off (and actually scratched the induction hob underneath) and now I have to phone an external company to try and get a replacement. Based on everyone else's experiences I'm not expecting a great result. It's a shame, because apart from that huge design / quality issue this is a great extractor.1
Impossible to get spares for itAnonymous reviewerDecent product ..only let down by IKEA themselves really..I’d really like to order a spare set of grease filters but there seems to be no realistic way to do this4