My BESTA drawers aren't sitting correctly on the runners, or keep coming off
Please ensure you have locked the drawer into position.
On Step 4 and 5 of the assembly instructions, you will see the guide on how to lock the drawer into position.
Please ensure that the rear of the drawer is firstly pushed onto the runners correctly. Once this has been done, the front of the drawer can be lower and should slot in correctly. You can then lock the drawer onto the runners by sliding the locking mechanism until it clicks.
Still need a hand? Get in touch to speak with one of our customer support centre colleagues!
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Installing a new kitchen is an exciting journey. To ensure it goes as smoothly as possible, it's helpful to understand the process from start to finish. This 6-step guide outlines each step, clarifying what our team does and what you will need to do to prepare for a successful installation.
Read moreCollect points with IKEA Family to unlock a reward, then choose your preferred reward and enjoy it in stores, online or via phone.
Read moreAll eligible items that qualify for the buyback service should be in good, resaleable condition, and they should be clean and unmodified. Products also need to be fully functional and correctly assembled when returned.
Read moreCollect points with IKEA Family to unlock a reward, then choose your preferred reward and enjoy it in stores, online or via phone.
Read moreYour kitchen journey doesn’t have to end with the installation. As your needs and tastes evolve, your IKEA kitchen can evolve with you. Whether you’re thinking of adding more functionality or simply want to refresh the look, we are here to help you continue improving your space.
Read moreA cream, beige or off-white kitchen gives the airiness of a white kitchen but with added warmth. These colours pair perfectly with other muted colours to create a two toned kitchen as well. Cream, beige and off-white are available in our METOD range of kitchens.
Read more