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I have a problem with my FAKTUM kitchen

Your FAKTUM kitchen is still covered by its guarantee, even though we've discontinued the range

The FAKTUM Kitchen Guarantee length varied depending on when you purchased your kitchen. 

FAKTUM frames purchased since August 2007 have a 25 year guarantee, and FAKTUM fronts purchased since August 2008 have a 25 year guarantee.  FAKTUM purchased before these dates are no longer covered by the free Kitchen guarantee.

If you wish to claim on the guarantee please get in touch with us via our contact us page

For general queries, please visit the FAKTUM FAQ page.

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