What can I do if I haven't received my IKEA gift card I bought online?
If an IKEA gift card purchased online doesn't arrive, there are a few simple steps you can take to resolve the issue quickly. The most important measures are to check your email inboxes and, if necessary, contact IKEA Support.
- Automatic delivery of the gift card
IKEA gift cards purchased online will be automatically sent to the email address provided at the time of purchase.
- Check your e-mail inbox carefully
- Spam folder
- Folder for blocked or filtered messages
2.2. Some email providers automatically filter or block such messages.
- Contacting IKEA customer service
If the gift card cannot be found after careful inspection, contact IKEA Customer Service directly.
- Alternative support via the IKEA Chat
- Open the IKEA chat.
- Enter the sentence there "Gift card not received" to be quickly redirected to a suitable support option.
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