How much is the refund for products that I return via Second Chance?
The refund depends on the original price and the condition of your piece of furniture.
Enter the condition of your product in the online portal and you will receive a suggestion for the buyback price.
With this and your assembled furniture, you then go to the exchange counter at a participating IKEA store.
Here, an employee checks whether the condition of the product corresponds to the information provided online. If this is the case, you will receive a credit card to the value of the suggested price.
We are happy to provide you with an overview:
Read moreWe’ll take back an IKEA product you have purchased from IKEA between 25 August 2014 and 31 August 2016 for an unlimited period of time if you are not satisfied with it.
Read moreA receipt or other proof of purchase is not required.
Read moreIt's okay if you change your mind. If, contrary to expectations, you are not satisfied after your purchase or change your mind, you can take advantage of our generous 365-day return policy.
Read moreIt’s okay to change your mind. You can use our generous 365-day return policy if, contrary to expectations, you’re not happy with your purchase or change your mind.
Read moreYou will receive your refund as soon as possible to the payment method you used.
Read more