Do I need my proof of purchase if I want to return my product for a second chance?

If you change your mind and want to return something, we need your proof of purchase. You can show us the original or digital proof of purchase.

The refund depends on the original price and the condition of your piece of furniture.

You cannot claim warranty services without proof of purchase. Please keep the original receipt, original delivery bill or original invoice in a safe place.

We are happy to provide you with an overview:

It's okay if you change your mind. If, contrary to expectations, you are not satisfied after your purchase or change your mind, you can take advantage of our generous 365-day return policy.

Customer safety is a top priority at IKEA.