How can I access my order?
As an IKEA family member, you can easily access your order online by logging into your IKEA account.
If you are not an IKEA Family member, go to the Track and manage my order page to access your order.
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There are several ways to locate your order number depending on how you made the purchase. It can be found on your email confirmation, order form or on an invoice.
Read moreAlmost all products can be viewed online and many can be ordered online and delivered to your home.
Read moreYou can find the invoice for your order in your IKEA Family or IKEA for Business profile.
Read moreTo make sure your large projects can move in with you, simply order your furniture online and have it conveniently delivered to your home by a delivery team. Once you’ve entered your postal code, we’ll show you all available order options. Choose “Standard Delivery” for relaxed planning or “Express Delivery” if you’re in a hurry. Select a delivery date and then enter your personal details. After completing your order, you will receive a confirmation email containing your fixed delivery date. On the day of delivery, please ensure that access to your delivery location is clear. Important for you: An adult must sign upon delivery. The drivers will bring your order into a room of your choice. Please check right away whether everything has arrived undamaged. If anything is missing or damaged, simply contact our IKEA Customer Service — we’ll take care of it!
Read moreAs a business, you can conveniently order online or in-store and purchase on account. Find out how.
Read moreIf you have received a damaged product, you can either file a claim online or contact IKEA Customer Service for assistance.
Read more