Why haven't I received a pick-up confirmation for my Click & Collect order yet?
We will put your products together on the day of collection shortly before your time slot. Once everything is ready, we will send you a pick-up confirmation email or call you.
You can track the current processing status of your order here at any time.
To ensure a smooth process, we ask you to collect your order within your selected pick-up time frame,
Read moreYou can pick up your Click & Collect order at any IKEA store or at one of our pick-up stations. Pick-up is signposted on site.
Read moreTo ensure that everything runs smoothly, we ask you to make sure you keep your collection appointment. If you are unable to do so for important reasons, please pick up your order as soon as possible, but no later than the next day.
Read moreWe’re glad to see you’re interested in our products! Sometimes, due to high demand, our stores may temporarily reach their capacity for Click & Collect orders. We recommend checking back later or selecting a different store if possible.
Read moreShop online and pick up your order at the IKEA store or at one of our pick-up stations on the date of your choice.
Read moreYou are not able to pick up your order on the agreed date? No problem! Do you know that an authorized person can also collect your goods?
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