How does the Click & Collect service work?
Shop online and pick up your order at the IKEA store or at one of our pick-up stations on the date of your choice.
We put the products together for you and prepare everything so that you can take your order home (almost) contactless. This saves time and is secure. Try it out now and find out about your options.
If you are having challenges with your Click & Collect order, start the chat and we will be happy to help you.
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We will put your products together on the day of collection shortly before your time slot. Once everything is ready, we will send you a pick-up confirmation email or call you.
Read moreYou are welcome to authorise someone you trust to collect your Click & Collect order.
Read moreTo ensure that everything runs smoothly, we ask you to make sure you keep your collection appointment. If you are unable to do so for important reasons, please pick up your order as soon as possible, but no later than the next day.
Read moreYou are not able to pick up your order on the agreed date? No problem! Do you know that an authorized person can also collect your goods?
Read moreYou can pick up your Click & Collect order at any IKEA store or at one of our pick-up stations. Pick-up is signposted on site.
Read moreIKEA Pick-up Boxes are similar to parcel stations and allow you to pick up your Click & Collect purchases regardless of the store's opening hours. We currently offer this service at our stores in Berlin Tempelhof and Berlin Spandau.
Read more