What do I do if I have missed my Click & Collect pick-up appointment?
To ensure that everything runs smoothly, we ask you to make sure you keep your collection appointment. If you are unable to do so for important reasons, please pick up your order as soon as possible, but no later than the next day.
We cannot allow a longer period of time and will contact you for further action if you do not collect your order.
To ensure a smooth process, we ask you to collect your order within your selected pick-up time frame,
Read moreYou are not able to pick up your order on the agreed date? No problem! Do you know that an authorized person can also collect your goods?
Read moreShop online and pick up your order at the IKEA store or at one of our pick-up stations on the date of your choice.
Read moreUnfortunately, it is not possible to request a new collection code by telephone or e-mail. Please come to the customer service desk in the store during opening hours. Our staff will be happy to help you.
Read moreIt is not possible to change the address or add or cancel individual products.
Read moreDownload Google Chrome on your computer or laptop before your appointment for an optimal planning experience. Get inspired on our website and look forward to your new interior.
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