Skip to main content

I have chosen Klarna as my payment method. What do I have to do if I want to return items from my order?

Pause your Klarna invoice and register the return with Klarna.

Please inform Klarna immediately by pausing the invoice in the Klarna app or via the link in your Klarna invoice. You can do this by clicking on “Report a return” or “Report a complaint” in the app.

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.