How can I contact Klarna? (Payment questions about IKEA orders)
Find out how to contact Klarna in Austria – including the phone number, chat and important information about payment questions relating to IKEA orders.
If you have questions about the status of your payment, instalment payments or outstanding amounts, please contact Klarna Customer Service directly. IKEA does not have access to your payment details with Klarna.
Telephone contact
You can reach Klarna by phone at: 0720 56 81 11
🕘 Monday–Friday: 08:00–17:00
Chat & Online Support
You can also contact Klarna directly via their Customer Service page: 👉 klarna.at/customer-service
Important to know
- Payment deadlines, reminders and instalment plans are managed exclusively by Klarna.
- If you have questions about your IKEA order itself, such as delivery, items or returns, please contact IKEA Customer Service.
💡 Need help with your IKEA order instead?
Many order-related tasks can be handled quickly online without contacting Customer Service.
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