How can I contact Klarna? (Payment questions about IKEA orders)
Find out how to contact Klarna in Austria – including the phone number, chat and important information about payment questions relating to IKEA orders.
If you have questions about the status of your payment, instalment payments or outstanding amounts, please contact Klarna Customer Service directly. IKEA does not have access to your payment details with Klarna.
Telephone contact
You can reach Klarna by phone at: 0720 56 81 11
🕘 Monday–Friday: 08:00–17:00
Chat & Online Support
You can also contact Klarna directly via their Customer Service page: 👉 klarna.at/customer-service
Important to know
- Payment deadlines, reminders and instalment plans are managed exclusively by Klarna.
- If you have questions about your IKEA order itself, such as delivery, items or returns, please contact IKEA Customer Service.
💡 Need help with your IKEA order instead?
Many order-related tasks can be handled quickly online without contacting Customer Service.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
This can have various causes, read more:
Read moreYou only pay after you have received the goods.
Read moreIf you have received a dunning letter from Klarna, please contact Klarna customer service directly.
Read moreAt IKEA you have several payment options available:
Read moreFind out what happens to your Klarna invoice after a return or complaint and how to pause your payment in the Klarna app.
Read more