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Why am I being dunned by Klarna?

If you have received a dunning letter from Klarna, please contact Klarna customer service directly.

By choosing Klarna as your payment option, you have concluded a contract with Klarna. Therefore, only Klarna can provide information about whether an amount is still outstanding or a return etc. has not been reported to Klarna.

You can reach Klarna's customer service here: klarna.at/CustomerService

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