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What can I do if there is no longer a guarantee on my item?

No warranty but still in good condition? See if your item can be bought back through the Second Life Buyback Service - or donate it!

If you have received a damaged item or if there is a defect when you receive the goods, you have 2 years to claim the defect of the product. It is important that you can show proof of purchase.

If the warranty period has expired or you do not have a proof of purchase, we cannot take back your item.
However, if your item is still in good condition, you can check this page: ​​​​​​Second Life Buyback Service to see if we will take it back in our Second Life Shop.

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