What can I do if my IKEA warranty has expired? |
Has your IKEA warranty expired? Learn when a claim is still possible and how well-maintained furniture may qualify for the IKEA Second Life Buy Back Service.
Your IKEA item is no longer covered by warranty or you no longer have a proof of purchase? Here you can find out which options may still be available to you.
WHEN CAN I MAKE A CLAIM?
A claim is possible if:
✓ a valid proof of purchase is available
✓ the item is still within the warranty or legal guarantee period
✓ there is a defect or transport damage
✓ the item is still within the warranty or legal guarantee period
✓ there is a defect or transport damage
✗ A claim is not possible if:
- no proof of purchase is available
- the warranty/legal guarantee period has expired
IS YOUR ITEM STILL IN GOOD CONDITION?
Well-maintained IKEA furniture may still be eligible for our
Second Life Buy Back Service.
Second Life Buy Back Service.
Furniture can then:
✓ be sold back
✓ be sustainably reused
✓ get a second life
✓ be sustainably reused
✓ get a second life
GOOD TO KNOW
• A proof of purchase is required for claims
• The legal guarantee period is generally 2 years
• The Buy Back Service only applies to selected IKEA products and conditions
• The legal guarantee period is generally 2 years
• The Buy Back Service only applies to selected IKEA products and conditions
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
As IKEA Family Member you can check all your returns & other refund cases right in your purchase history.
Read more