When does the IKEA warranty apply?
Learn when the IKEA warranty applies, what conditions must be met and which damages are excluded from the warranty.
The warranty starts from the purchase date and covers material or manufacturing defects within the applicable warranty period.
REQUIREMENTS FOR A WARRANTY CLAIM
To check a warranty claim, you need:
✓ a valid proof of purchase
✓ the product within the warranty period
✓ a defect covered by the warranty terms
✓ the product within the warranty period
✓ a defect covered by the warranty terms
Accepted proof of purchase includes:
- original receipt
- original invoice
- digital invoice or order confirmation
THE WARRANTY DOES NOT APPLY TO
✗ incorrect assembly
✗ improper use
✗ forceful impact or damage
✗ normal wear and tear
✗ indirect or consequential damages
✗ improper use
✗ forceful impact or damage
✗ normal wear and tear
✗ indirect or consequential damages
The warranty generally applies only to domestic household use of the product.
WHERE CAN I FIND THE WARRANTY TERMS?
You can find detailed warranty conditions and durations:
- in the warranty brochure
- in the product description
- on the IKEA warranty page
GOOD TO KNOW
Warranty conditions may vary depending on the product. Always check the product-specific warranty information.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
As IKEA Family Member you can check all your returns & other refund cases right in your purchase history.
Read more