Skip to main content

When will I receive my IKEA order confirmation?

You’ll receive your IKEA order confirmation by email once your payment has been successfully received. Please also check your spam or junk folder.

You’ll receive your IKEA order confirmation by email as soon as your payment has been successfully received.

When will the order confirmation be sent?

  • The confirmation email is usually sent within 2 hours of payment being received.
  • Your payment must be fully completed, not just authorised or reserved.

Where should you check?

Please check:
  • your inbox
  • your spam or junk folder
💡 Tip: Search for “order confirmation” or IKEA in your mailbox.

What should you do if you haven’t received an order confirmation yet?

  1. Check whether the payment has actually been completed, for example in your online banking or with your payment provider.
  2. Make sure you entered the correct email address when placing your order.
  3. Allow up to 2 hours after payment has been received for the confirmation email to arrive.

What do you need the order confirmation for?

Your order confirmation includes:
  • your order number
  • all order details
  • the option to track your order on IKEA.at
 

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.