How can I access my order?
As an IKEA Family member, you can easily access your order online by going to your IKEA account. If you are not an IKEA member, go to "Help & Support" and then "Track My Order" to access your order.
If you used your IKEA Family card when purchasing or ordering, just Log in to your IKEA account to view your order (you will need to provide your e-mail or phone number and password).
If you are not an IKEA Family member, you can use Track & manage my order to find your order (you will need to provide the order number and e-mail or phone number used when placing the order).
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
How can I track my order?
You can easily track an order by yourself.
Read more
-
Can someone else pick up my Click & Collect order for me?
Yes, of course! Find out more information in case you cannot pick up your Click & Collect order here:
Read more
-
Can I show my order confirmation on my phone?
To collect your Click&Collect order, simply show the confirmation on your phone.
Read more
-
Where can I find my order number?
You can find your order number in the email we sent you with the subject “Order confirmation".
Read more
-
How can I place an order and get advice?
We are happy to guide you every step of the way, from advice and ordering to delivery and installation!
Read more
-
• How can I change my Click & Collect order to a delivery? •
A subsequent change from Click & Collect to a delivery is not possible.
Read more