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Can I return or exchange my purchases at IKEA Wien Westbahnhof?

Of course you can also return or exchange items at IKEA Wien Westbahnhof.

If you have your items and a valid proof of purchase or your IKEA Family card, go directly to customer service at the store on Level 0.

Please only bring back goods that are easy to carry. Since our storage space at IKEA Wien Westbahnhof is very limited, we cannot take back larger furniture here. For larger pieces of furniture, please visit the furniture stores Vösendorf or Wien Nord.

If you would like to exchange something, please find out in advance whether the item you want is also in stock.

Save time and use our express return.

 

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