Can I return an unused IKEA product after more than 365 days?
Yes, under certain conditions, a return may be possible even after more than 365 days. This is offered by IKEA as a gesture of goodwill.
Under certain conditions, we can accept the product and refund its value in the form of an IKEA refund card.
HOW IT WORKS
- Check the condition of the product
The product must be unused and in its original packaging. - Bring proof of purchase
A return is only possible with proof of purchase, such as: - your receipt or invoice
- your order number
- or your IKEA Family card, if you used it when making the purchase
- Return the product to an IKEA store
- Receive the refund in the form of an IKEA refund card
PLEASE NOTE
- Returns and complaints are only possible with proof of purchase.
- Mattresses and electrical appliances are excluded from this arrangement.
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