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Can I return commercially used products to IKEA?

There are limited options for business network customers to return items.

In principle, our return policy applies to products for private use and for normal household quantities.

The right to return goods in their original packaging is the same for business customers as for private customers, within 365 days. Even longer for Business Network members.

A return after commercial use is not possible for our products, even if the product is in mint condition. We ask for your understanding.

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