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What can I do if my IKEA product smells unpleasant?

Learn why new IKEA products may sometimes have a smell after unpacking and what you can do if it bothers you.

Some new IKEA products may temporarily have a noticeable smell after being unpacked. In most cases, the smell disappears after a short time.
Carpets, mattresses and upholstered furniture are often sealed tightly for protection during transport and storage. Once opened, this may create a smell that some people find unpleasant.
In general, health effects from these odors are not expected.

WHAT YOU CAN DO

✓ Ventilate the room regularly
✓ Allow the product to air out for a few days
✓ Remove packaging as soon as possible
✓ Clean covers or surfaces according to care instructions
✓ Avoid excessive moisture or harsh cleaning products

IMPORTANT TO KNOW

If you are still unhappy with your IKEA product, you may return it according to IKEA’s return policy.
For returns or claims, you will need:
  • proof of purchase
  • your receipt or order number
  • alternatively your IKEA Family card if it was used during purchase

RETURN EXCEPTIONS

Please note:
  • Mattresses can only be returned within the mattress trial period
  • Electrical appliances are only accepted in their original packaging
 

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