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How can I change or cancel my IKEA order online?

Find out here whether you can change or cancel your IKEA order online.

Have you placed an order and would like to change the delivery date or cancel the order? Here you can find out what is possible and how it works.

How it works

  1. Log in to your customer profile.
  2. Go to “Purchases & Orders”.
  3. Select the order you would like to change or cancel.
  4. To cancel, click “Cancel order”.
  5. To change the delivery date, click “Reschedule” and select a new delivery date.

Good to know

Changes to individual items are not possible once the order has been placed. You can cancel your order as long as it has not yet been handed over to the delivery partner.

Tip

If your order is already on its way but you would still like to add items, give us a call on 0800 700 790.
You can find more information in this overview of order options.
 

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