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How can I change the delivery address for my IKEA order?

Entered the wrong delivery address? Find out whether you can change your IKEA delivery address after placing your order and what alternative is available.

Unfortunately, the delivery address cannot be changed once the order has been placed.

Why is this not possible?

Once your order has been completed, the delivery is:
  • automatically transferred to our logistics system
  • prepared for dispatch or route planning
For this reason, changing the delivery address afterwards is technically not possible.

What can you do instead?

If your order has not yet been dispatched:
  1. Log in to your customer account.
  2. Cancel the order.
  3. Place a new order with the correct delivery address.

Important to know

  • If your order has already been dispatched or is out for delivery, cancellation may no longer be possible.
  • In this case, please contact our Customer Service.
 

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