Skip to main content

Can someone else collect my IKEA Click & Collect order?

Can't collect your order yourself? Find out how to authorize someone else to collect your IKEA Click & Collect order.

If you're unable to collect your order on the scheduled day, you can authorize another person to collect it on your behalf.

WHAT IS REQUIRED?

The person collecting the order must bring:

1. A written authorization from you

The authorization must include:
  • Name of the person collecting the order
  • Date
  • Order number
  • Your signature

2. Your order confirmation

Digital or printed.

3. A valid photo ID

The person collecting the order must present an official photo ID.

GOOD TO KNOW

  • Orders cannot be handed over without a written authorization.
  • The information on the authorization must match the order details.
  • Different access rules may apply for collection lockers (e.g. collection code from the confirmation email).
 

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.