Can someone else collect my IKEA Click & Collect order?
Can't collect your order yourself? Find out how to authorize someone else to collect your IKEA Click & Collect order.
If you're unable to collect your order on the scheduled day, you can authorize another person to collect it on your behalf.
WHAT IS REQUIRED?
The person collecting the order must bring:
1. A written authorization from you
The authorization must include:
- Name of the person collecting the order
- Date
- Order number
- Your signature
2. Your order confirmation
Digital or printed.
3. A valid photo ID
The person collecting the order must present an official photo ID.
GOOD TO KNOW
- Orders cannot be handed over without a written authorization.
- The information on the authorization must match the order details.
- Different access rules may apply for collection lockers (e.g. collection code from the confirmation email).
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Yes. When collecting your Click & Collect order, you can simply show the order confirmation on your phone. Please also bring a valid form of ID.
Read moreIKEA offers standard delivery, standard parcel delivery and various Click & Collect options. Parcel delivery is particularly suitable for smaller items that can be sent by post. With Click & Collect, you can collect your order from an IKEA store or a collection point.
Read moreWith IKEA Click & Collect, you can conveniently order online, select your preferred collection time and quickly and easily collect your products from an IKEA store or collection point.
Read moreClick & Collect on Sunday? Find out when you can collect your IKEA order from a store or a collection locker.
Read moreIf you can’t make your Click & Collect collection time, contact IKEA Customer Service. Your order will be reserved for 24 hours.
Read moreClick & Collect is only available when an item is in stock at your selected IKEA store. Check availability and explore alternatives such as home delivery.
Read more