Can I return items?
If you're not totally satisfied you can return products within 365 days. We will give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new and unused condition and, if possible, the packaging. You can return any product, even if you assembled it, as long as it's in re-saleable condition. Unless faulty, we may refuse the return or offer an exchange or gift card only if the returns criteria are not fully met.
If you purchased online you may take your items back to any IKEA store within the UK, alternatively you may arrange collection of your online purchase by contacting us. See our Returns Policy for more information.