Terms and conditions

1. Account Creation and Information

You may be required to establish an account prior to utilizing or obtaining certain Services or Materials.  Available accounts include but are not limited to IKEA Family and IKEA Home Shopping accounts.  If you choose to register for any IKEA account, you agree to: (a) provide true, accurate, current, and complete account registration information about yourself as prompted by the Services; and (b) maintain and promptly update such registration information to keep it true, accurate, current, and complete. If you provide any registration information that is untrue, inaccurate, not current, or incomplete, or if IKEA has a reasonable ground to suspect that such information is untrue, inaccurate, not current, or incomplete, IKEA has the right to suspend or terminate your account(s) and refuse any and all current or future use of the Services (or any portion thereof).

You may choose to create a username, password and/or account designation (“Account Credentials”) in order to make purchases or otherwise use the Services. If you choose to create Account Credentials, you are responsible for maintaining the confidentiality of your Account Credentials, and are fully responsible for any and all interactions and activity when you, or any third, party access the Services using your Account Credentials. If you allow third parties to access the Services through use of your Account Credentials, you agree to defend and indemnify IKEA and its affiliates against any liability, costs, or damages, including attorney fees, arising out of claims or suits by such third parties based upon or relating to such access and use. You agree to (a) immediately notify IKEA of any unauthorized use of your Account Credentials or any other breach of security, and (b) ensure that you exit from your account(s) at the end of each session. IKEA cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

2. Ownership and Copyright

Copyrights, trademark rights, database rights, design rights and any and all other intellectual property and other rights relating to the Services and Materials existing now or in the future including but not limited to computer programs, source and object code, documentation, software graphics, text, images, designs, videos, sound, illustrations, animations, databases, logos, domain names, trade names and trade identities (collectively referred to as the “Content”), are the property of one or more IKEA entities.  All elements of the Services, including without limitation the general design and the Content, are protected by trade dress, copyright, moral rights, trademark and other laws relating to intellectual property rights. The Services may only be used for the intended purpose for which they are being made available.

Images of people or places displayed on the Services are either the property of, or used with permission by, IKEA. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Services. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

A single copy of the Materials may be downloaded or otherwise copied from the Services for non-commercial personal use only, provided however, that all copyright and other proprietary notices are kept intact. Any further copying, reproduction, publication, posting, transmission or distribution of any part of the Services in any way is prohibited. Except as provided herein, no license or right, express or implied, is granted to any person under any intellectual property right. Except as authorized under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available through the Services.  Modification of the Materials or use of the Materials for any other purpose is a violation of IKEA's copyright and other proprietary rights. IKEA neither warrants nor represents that your use of Materials will not infringe the rights of third parties not owned by or affiliated with IKEA.

3. Use of Services

The Services and Materials may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the prior written permission of IKEA, except as provided herein. “Deep-linking,” “embedding” or using analogous technology is strictly prohibited. You are prohibited from posting to or transmitting from the Services any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. You are responsible for complying with all local rules, laws, and regulations including, without limitation, rules about intellectual property rights, the Internet, technology, data, electronic mail, publicity and privacy. You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of any of the Services, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you may not use any robot, spider, other automatic device, or manual process to monitor, copy or scrape any of our web pages or the content contained herein, without the prior express written consent from an authorized executive of IKEA. You agree you will not interfere or attempt to interfere with or damage, impair or disable the operation of the Services, by any means, including but not limited to providing links to third party sites or uploading or otherwise disseminating viruses, worms, spyware, adware or other malicious code. You may also not reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Services or any part thereof, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. You may not make any unsolicited offers, request, advertisements, or spam.  

You represent, warrant and agree that you will comply with the above acceptable use requirements. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from the Services.

4. Product & Pricing Information

While we will use our best efforts to fulfill all orders, IKEA cannot guarantee the availability of any particular product displayed through the Services. IKEA reserves the right to discontinue the sale of any product listed through the Services at any time without notice. We reserve the right to limit quantities to the amount reasonable for our regular customers. Please go to IKEA for Business for large volume purchases.  

Prices and availability of products are subject to change without notice.  The prices displayed on our website may differ from prices displayed on our mobile sites and applications or in stores, catalogs or marketing communications.  Pricing may differ from store to store. 

The IKEA Family Program is a loyalty club that is free to join. Once you sign up, a customer will receive a digital card with a loyalty number. When shopping in-store, you can access IKEA Family offers by scanning your IKEA Family member digital card at checkout. Similarly, you can enter your loyalty number when shopping online to track your past transactions, create shopping lists, maintain a gift registry, and access receipts. For full details please read the IKEA Family Program Terms and Conditions. 

6. IKEA Business Network

The IKEA Business Network is a loyalty club that is free to join. Once you sign up, a customer will receive a digital card with a loyalty number. When shopping in-store, you can access IKEA Family offers by scanning your IKEA Business Network digital card at checkout. Similarly, you can enter your loyalty number when shopping online to track your past transactions and access receipts. 

Along with relevant communications tailored to your industry and business, customers will also receive access to exclusive loyalty benefits when you join the IKEA Business Network. For full details on benefits as well as terms and conditions about the IKEA Business Network, please click here. 

7. Planning Tools

The Services may include, or provide links to, certain webpages, applications, or other digital tools that may be used to plan, develop, or design home improvement projects (collectively referred to as “Planning Tools”). Planning Tools are for personal, noncommercial use only. Depending on the Planning Tool, it may be operated by IKEA or its affiliates, or on behalf of IKEA or its affiliates by a third party.

Planning Tools operated by third parties may be subject to additional terms and conditions provided by that third party. When you use a Planning Tool, you acknowledge and agree that the Planning Tool is for illustrative purposes only, and should not be deemed to constitute, or be used as, final plans, specifications, details, or designs for your project. Before starting a project or purchasing any products or materials you should independently verify the accuracy, suitability, completeness, safety, and legal compliance of any plan developed using a Planning Tool, and, where appropriate, consult with an IKEA design specialist or other qualified professional for additional perspective. Use of a Planning Tool should only serve as a basis for seeking further professional advice. 

WITHOUT LIMITING ANY OTHER PROVISION IN THESE TERMS, TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW IKEA HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES AND REPRESENTATIONS PERTAINING TO THE USE, ACCURACY, SUITABILITY, COMPLETENESS, SAFETY AND LEGAL COMPLIANCE OF ALL, OR ANY PORTION, OF ANY DESIGN, PLAN, SPECIFICATIONS, DETAILS OR DESIGNS DEVELOPED THROUGH, IN PART OR IN WHOLE, THE USE OF A PLANNING TOOL, INCLUDING, WITHOUT LIMITATION, COLOR, MEASUREMENTS, DIMENSIONS, MATERIALS, WEIGHT, ENERGY SOURCE, ENERGY CONSUMPTION OR OTHERWISE. YOU AGREE THAT IKEA AND ITS AFFILIATES WILL NOT BE LIABLE TO YOU FOR ANY DAMAGES, LOSSES OR LIABILITIES OF ANY KIND ARISING FROM, OR RELATED TO, YOUR USE OF A PLANNING TOOL OR ANY PROJECT IMPLEMENTED BASED ON THE USE OF A PLANNING TOOL.

8. Shop & Go

Shop & Go permits a customer to skip the checkout line and pay at a dedicated Shop & Go checkout lane after scanning the items they want to buy using the IKEA app on their smartphone. Shop & Go eligible items include cash and carry articles, Swedish Food Market items, and As-Is articles.  Restaurant/Bistro items, orders booked at a sales kiosk or with the assistance of IKEA co-workers, and services are not eligible at this time.  There is no charge to the customer for using Shop & Go.  Use of Shop and Go is subject to random verification to improve transaction quality and make improvements to the service.  Shop & Go is only available at participating locations.

9. Accuracy of Information

We attempt to ensure that information provided through the Services is complete, accurate and current. Except as prohibited by applicable New Jersey law, we make no representation as to the completeness, accuracy or currency of any information provided through the Services and in the Materials. IKEA shall not be responsible for any errors or omissions in the Materials.

10. Proprietary Rights

You may choose to submit feedback and suggestions through the Services (“User Content”). IKEA does not claim ownership of any User Content that you provide to IKEA (including feedback and suggestions) or post, upload, input, or submit to the Service. Unless otherwise specified, you retain copyright and any other rights you already hold over User Content that you create and submit, post, or display on or through the Services. However, by submitting, posting, or displaying User Content, you give IKEA, its sub-licensees, and successors and assigns a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display, distribute, reproduce, edit, reformat, and create derivative works from any User Content that you submit, post, or display on or through the Services. You acknowledge and agree that this license includes a right for IKEA to make such User Content available to other companies, organizations, or individuals with whom IKEA has relationships, and to use such User Content in connection with the provision of those services. 

11.1 User Generated Content Generally

For the purposes of this Section 11 Terms and Conditions, “User Generated Content” or “UGC” means any Content, that you upload, post, share, submit, transmit, tag, authorize, permit, or otherwise make available (i) through IKEA.us, the IKEA app, any related IKEA digital tool or interaction in connection with your use of IKEA products or services in the United States; and/or, where applicable (ii) from any third-party website or social media platform, for which you provide written permission and authorization to IKEA or its authorized service providers for use by IKEA in accordance with these terms. “Content” includes, without limitation, words, text, ratings, reviews, questions, answers, photographs, pictures, images, video, audio, media, artwork, data, recordings, blueprints, scans, or any similar combination thereof.

For the avoidance of doubt, User Generated Content includes, without limitation (and as further outlined below), ratings and reviews, questions and answers, use of IKEA planning tools, and any user generated content originally published on third party websites or platforms that you grant IKEA rights to use.  

By submitting any User Generated Content, or by affirmatively consenting to IKEA's use of Third-Party Website and Platform Content pursuant to Section 11.5, you agree to be bound by the terms and conditions set forth in this Section 11.

By submitting User Generated Content to IKEA, you represent and warrant that:

• You are the sole author and owner of the intellectual property rights thereto;
• All "moral rights" or rights of attribution that you may have in such ratings or reviews are voluntarily waived by you;
• You are at least the age of majority in the jurisdiction in which you reside; and
• Use of the User Generated Content you supply does not violate this Section or IKEA’s Terms and Conditions of service. 

You further agree, represent and warrant that you shall not submit any User Generated Content that contains material:

• That is known by you to be false, inaccurate or misleading;
• That infringes on any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
• That violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
• That is, or may reasonably be considered to be, profane, defamatory, libelous, explicit, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
• For which you were compensated, gifted, discounted, or granted any consideration by IKEA or any third party unless such material connection is clearly, conspicuously, and unavoidably disclosed as required by law, statute, ordinance, or regulation;
• That includes any information that references other websites, spam, advertising, unsolicited promotions, or personal information of any kind such as addresses, email addresses, contact information or phone numbers;
• That contains any computer viruses, worms or other potentially damaging computer programs, files, or links;
• That includes or depicts any third-parties, including but not limited to minors, for which your consent cannot be lawfully provided on their behalf (or that third party who is incapable of providing consent);

11.2 Ratings and Reviews

Following a verified purchase in the United States, or when logged into your IKEA Family member loyalty account via the IKEA U.S. website or the IKEA app, you may be asked to, or choose to, rate or review the following: (i) your store visit, (ii) your IKEA product(s), and/or (iii) your related IKEA service experience. You may submit ratings and reviews through the Customer Ratings and Review service (the “CRR Service”) offered by IKEA.

You alone are responsible for any such ratings or reviews and for ensuring the clear, conspicuous, and unavoidable disclosure of any material connections at the outset of any such review whenever applicable. In addition to the obligations set forth in Section 11.1 above, by submitting such User Generated Content to IKEA you further represent and warrant that all ratings or reviews you submit are accurate and accurately reflect your own honest opinion based on actual use or experience.

11.3 Questions and Answers (“Q&A”)

You may voluntarily choose to submit a product question or answer while visiting and interacting with the IKEA U.S. website, app, in-store digital kiosk/tablet, or remote customer meeting point in the United States (IKEA.us/). 

You alone are responsible for any such Q&A. In addition to the obligations set forth in Section 11.1 above, by submitting any Q&A you further represent and warrant that all questions or answers you submit are accurate and accurately reflect your own honest opinion based on actual use or experience.

11.4 IKEA Planning Tools

You may voluntarily choose to submit User Generated Content, such as a photo, video, recordings, and/or scan of your space in connection with any IKEA Planning Tool or IKEA design service while engaging with the IKEA website or app.

You alone are responsible for any materials used with the IKEA Planning Tool or IKEA design service. In addition to the obligations set forth in Section 11.1 above, by submitting any photo, video, recording, and/or scan, you further represent and warrant that:

• All photos, videos and/or scans that you submit are accurate and unaltered (e.g. content that is digitally altered, or includes content that is fabricated, enhanced, or otherwise manipulated—whether by AI or otherwise, in a manner that is deceptive or misleading);
• Use of any photo, video and/or scan that you supply does not violate this section or any of IKEA’s Terms and Conditions of service; and
• You have the right to record and show the space that you have taken a photo of, recorded, and/or scanned and/or captured in any video.

11.5 Your UGC on Third-Party Websites and Social Media Platforms 

Privacy and Consent for Your Content from Third-Party Websites and Social Media Platforms 

You may voluntarily choose to upload, post, share or otherwise transmit Content on Third-Party Platforms (“Third-Party Platform Content”). “Third Party Platforms” include, but are not limited to, Instagram, TikTok, Meta, Pinterest, YouTube, Snapchat, Google, X or any other website or social media platform. In certain instances IKEA may contact you directly to seek your written permission to repost, republish, or otherwise use your Third-Party Platform Content on our website, in any other IKEA communicated online or offline marketing channels, IKEA business channels, or in any IKEA owned social media platforms (collectively, “IKEA Media”), and if you provide IKEA with affirmative consent to do so, your Third-Party Platform Content becomes User Generated Content subject to these Terms.

You acknowledge and agree that the Third-Party Platform Content that we may collect from you following your consent may contain your personal information, including your username and profile information on that Third Party Platform, photographs, video, and any personal information contained in the text included with your post, reel, video, or other materials on such Third Party Platform. Any such personal information collected, used or shared by IKEA will be in accordance with our U.S. Privacy Policy, which is available at https://www.ikea.com/us/en/customer-service/privacy-policy/. This U.S. Privacy Policy contains instructions on how you can exercise your data privacy rights under applicable laws. This U.S. Privacy Policy contains instructions on how you can exercise your data privacy rights under applicable laws.

Requesting Your Written Permission

From time to time, IKEA, along with our authorized service providers, may contact you via Third-Party Platforms to seek your permission to use specific Third-Party Platform Content that belongs to you and subject to these Terms. To affirmatively authorize IKEA to use your content, you must respond directly to IKEA or its authorized service provider within the same chat, thread, comment section, or by private message through which you were contacted, and your response must include both (i) the hashtag #yesIKEA and (ii) a clear and unambiguous written statement of your consent. Partial or ambiguous responses will not constitute consent. By granting IKEA permission to use your Third-Party Platform Content in accordance with the foregoing, you acknowledge and agree to comply with and be bound by these Terms.

By consenting to IKEA’s use of any Third-Party Platform Content, you represent and warrant that:

• You are the sole author and owner of the intellectual property rights thereto;
• All "moral rights" or attribution rights that you may have in such submission are voluntarily waived by you;
• All Third-Party Platform Content that you permit IKEA to use is accurate, and if it involves IKEA product, only depicts that product for its intended purpose and without any “hacks” or furniture modifications;
• You are at least the age of majority in the jurisdiction in which you reside;
• Use of any Third-Party Platform Content that you supply does not violate this Section 11 or any of IKEA’s Terms and Conditions of service; and
• You have the sole and exclusive right to transfer and allow IKEA to use the Third-Party Platform Content that you agreed to.
  
  

You further agree, represent and warrant that you shall not grant IKEA permission to use your Third-Party Platform Content if it contains material:

• That is known by you to be false, inaccurate or misleading;
• That infringes on any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
• That violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
• That is, or may reasonably be considered to be, profane, defamatory, libelous, explicit, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
• For which you were compensated or granted any consideration by any third party unless clearly and conspicuously disclosed as required by law;
• That contains any computer viruses, worms or other potentially damaging computer programs, files, or links; or
• That includes or depicts any third-parties, including but not limited to minors, for which your consent cannot be lawfully provided on their behalf (or that third party who is incapable of providing consent).

11.6 License & Consent

By giving your written consent pursuant to  Section 11.5 directly to IKEA, or by submitting any User Generated Content pursuant to Sections 11.2, 11.3, or 11.4 (which submission itself constitutes your consent), you grant IKEA North America Services, LLC and its parents, subsidiaries, affiliates, related entities, agencies, successors, assigns, and designees (collectively, the “IKEA Parties”) a non-exclusive, irrevocable, perpetual, worldwide, fully paid-up, royalty-free, transferable, and sublicensable right and license to: (i) use, reproduce, adapt, publish, translate, distribute, display, create derivative works from, and otherwise exploit your User Generated Content or Third-Party Platform Content; (ii) use, as applicable, your name, voice, likeness, image, profile, photograph, biographical information, statements, testimonials, or opinions as incorporated into such User Generated Content (collectively, your “Image Rights”); and (iii) incorporate any of the foregoing, in whole or in part, into any form, medium, or technology throughout the world. This license is granted for any lawful purpose including but not limited to internal communications, advertising, marketing, promotional materials, and public relations in IKEA Media, with no restriction as to manner, frequency, duration, or territory (unless otherwise mutually agreed upon in writing) and without approval, notice, or need for additional compensation.

You acknowledge and agree that your User Generated Content may appear on IKEA Media (as defined in Section 11.5), but accept that IKEA has no obligation to use any such content, or if it is used, IKEA may remove it at any time in its sole discretion.

Accordingly, you release and discharge IKEA from any claim, demand, cause of action, compensation, fees or damages, for defamation, invasion of privacy, publicity, or for any similar claim or action based upon or relating to our use of your User Generated Content by IKEA. You waive any moral rights, rights of attribution, authorship rights, rights to object to modification, and any similar rights you may have in your User Generated Content. You agree that you will not receive any payment or other remuneration if we use your User Generated Content in any IKEA Media.

11.7 Miscellaneous Terms

To the fullest extent permitted by applicable law, IKEA takes no responsibility and assumes no liability for any User Generated Content you submit or authorize IKEA to use, including the substance or accuracy thereof, that you or any other person or third party may upload, post, display, distribute, send, transmit, share, generate, submit, or otherwise make available, or that IKEA may republish, display, or distribute in reliance on your representations and warranties.

In addition to the rights granted above, by making any User Generated Content submission or by authorizing IKEA to use any Third-Party Platform Content, you also voluntarily consent to the use of your submission by IKEA for any of the following purposes: improving its product or service offerings, improving customer experience, and services—including through AI summarization of verified ratings and reviews; and training and development.

Notwithstanding the irrevocable and perpetual nature of the license granted in Section 11.6, where required by applicable federal or state law, you may initiate a request for IKEA to delete or cease use of your User Generated Content by contacting the IKEA U.S. Customer Service Contact Center at 1-888-888-4532. IKEA will honor such requests to the extent required by applicable law and will begin processing your request within ten (10) business days of receipt or as otherwise required by law. For the avoidance of doubt, withdrawal of consent under this paragraph does not affect any use of, works created from, content sold using or derived from, or rights IKEA has acquired under Section 11.5 to your Third-Party Platform Content prior to the date of withdrawal or where no legal obligation to delete or cease use exists, nor shall it obligate IKEA to delete content  that has been de-identified, aggregated, or otherwise rendered non-identifiable in accordance with applicable law. 

12. Links

The Services or Materials may allow connectivity (e.g., via links or references) to websites, platforms, and applications maintained and controlled by third parties (“Third Party Sites”) over whom IKEA has no control. Those Third Party Sites may collect and use data from you such as content or personal information. Any content or personal information you provide when using those Third Party Sites is subject to the terms and conditions and privacy policies of those Third Party Sites. Inclusion of any link to Third Party Sites within the Services or Materials does not imply an endorsement or recommendation of any material, substance, information, practice, or the owner or proprietor of such Third Party Sites by IKEA. IKEA makes no representations or warranties of any kind as to the accuracy, currency, or completeness of any information contained in such Third Party Sites and shall have no liability for any damages or injuries of any kind arising from the use of such Third Party Sites or any content or information contained in such Third Party Sites. You should refer to the terms and policies any Third Party Sites you use to determine your rights.

13. Privacy

IKEA takes the privacy of its customers very seriously. Your use of our Services is subject to our Privacy Policy. Please read the Privacy Policy for information on how your personal information and other information about you will be handled. By accepting these Terms and Conditions you are also accepting the terms of the Privacy Policy, which are incorporated herein by reference for all applicable purposes. If you do not agree to these Terms and Conditions, please do not use the Services.

14. Limitation of Liability

WITHIN THE LIMITS ALLOWED BY APPLICABLE LAWS, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT IKEA SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF IKEA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (a) THE USE OR THE INABILITY TO USE THE SERVICES; (b) ANY ACTION YOU TAKE BASED ON THE INFORMATION YOU RECEIVE IN, THROUGH, OR FROM THE SERVICES, (c) YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL, (d) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICES; (e) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (f) THE IMPROPER AUTHORIZATION FOR THE SERVICES BY SOMEONE CLAIMING SUCH AUTHORITY; or (g) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES.

15. Disclaimer of Warranties and Release

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT: (1) YOUR USE OF THE SERVICES ARE AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT ALLOWED BY LAW, IKEA EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. (2) IKEA MAKES NO WARRANTY THAT (a) THE SERVICES WILL MEET YOUR REQUIREMENTS; (b) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, UNFAILINGLY SECURE, OR ERROR-FREE; (c) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; (d) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS AND (e) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED. (3) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. (4) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM IKEA OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS. (5) YOU SHOULD ALWAYS USE CAUTION WHEN GIVING OUT ANY PERSONALLY IDENTIFYING INFORMATION ABOUT YOURSELF OR THOSE FOR WHOM YOU HAVE LEGAL AUTHORITY. IKEA DOES NOT CONTROL OR ENDORSE ANY ACTIONS RESULTING FROM YOUR PARTICIPATION IN THE SERVICES AND, THEREFORE, IKEA SPECIFICALLY DISCLAIMS ANY LIABILITY WITH REGARD TO ANY ACTIONS RESULTING FROM YOUR PARTICIPATION IN OR USE OF THE SERVICES.

16. Release

In the event that you have a dispute with one or more other users of the Services, you release IKEA (and its officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

17. Indemnification

You agree to indemnify, defend and hold IKEA, its officers, directors, shareholders, employees and agents from and against all demands, liabilities, judgments, fines, interest, penalties, damages, losses, costs, claims or expenses (including, without limitation, attorneys’ fees and fees of other professional advisers) resulting from (i) your online conduct and use of the Services and Materials; (ii) your violation, breach or alleged breach of these Terms and Conditions; (iii) your failure to comply with any applicable laws or regulations; (iv) your negligence, willful misconduct, or violations of the intellectual property or other rights of any person, including without limitation, copyright and trademark infringement, obscene or indecent postings, and online defamation; or (v) any of your dealings or transactions with other persons resulting from use of the Services. You will be required to completely and fully indemnify IKEA for its losses.

18. Legal Notice to New Jersey Residents

No provision in these Terms and Conditions shall apply to any consumer in New Jersey if the provision limits redress for/under: (i) IKEA’s tortious actions (e.g., negligence, failure to exercise a basic standard of care, failure to avoid creating an unreasonable risk of harm); (ii) the New Jersey Products Liability Act, N.J.S.A. 2A:58C-1, et seq. (i.e., the statutorily imposed duty to refrain from manufacturing and selling dangerous products, with the possibility of punitive damages for violations thereof); (iii) the New Jersey Punitive Damages Act, N.J.S.A. 2A:15-5.9, et seq. (i.e., the statutory right to pursue punitive damages in the event of harm caused by actual malice, wanton and willful disregard, reckless indifference); (iv) the New Jersey Uniform Commercial Code (i.e., a comprehensive statutory regime governing the rights and duties of buyers and sellers with respect to contracts for the sale of goods, with the possibility of damages for economic and property harm); and (v) IKEA’s failure to reasonably protect against harm arising from certain criminal acts of third parties (e.g., computer hacking and identity theft, as regulated by the Federal Trade Commission and the Federal Communications Commission, and as governed by the New Jersey Identity Theft Protection Act, N.J.S.A.56:8-161, et seq., and the New Jersey Consumer Fraud Act, N.J.S.A. 56:8-3, et seq.). With respect to these Terms and Conditions, the provision concerning the exclusion or limitation of certain damages is not applicable in New Jersey with respect to statutory damages, punitive damages, loss of data, and loss of or damage to property. 

19. Jurisdiction and General Terms

The Services are intended for use in and by citizens and domiciliaries of the United States of America only. The Materials may contain information about products which may not be available in other countries or may be available under different trademarks in different countries, subject to different indications or restrictions of use. The Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Pennsylvania, in the United States of America, regardless of where the user is based. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the state or federal courts located in Montgomery County, Pennsylvania, U.S.A., and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

You or we may suspend or terminate your accounts or your use of the Services at any time, for any reason or for no reason. Unless otherwise stated, any other rules, restrictions, guidelines and terms and conditions that may be posted or made available in connection with a particular feature on the Services are incorporated by this reference into these Terms and Conditions.

Your use of the Services is independent of IKEA and not as an employee, agent, partner, or joint-venturer with IKEA for any purpose.

No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

20. Changes to the Terms and Conditions

IKEA may make changes to the Terms and Conditions from time to time. When these changes are made, IKEA will make a new copy of the Terms and Conditions available on its website and any new additional terms will be made available to you from within, or through, the affected Services. You acknowledge and agree that if you use the Services after the date on which the Terms and Conditions have changed, IKEA will treat your use as acceptance of the updated Terms and Conditions.

The Terms and Conditions and the other agreements referred to herein constitute the entire agreement between you and IKEA and supersedes any prior understandings or agreements (written or oral). If you do not understand any of the foregoing terms and conditions or if you have any questions or comments, we invite you to contact us at 1-888-888-4532, or infosec.dataprivacy.us@ikea.com.

All design, graphics, text selections, arrangements, and software are Copyright© 2022 Inter IKEA Systems B.V. 1999-2019