What does it mean when a reward is unlocked or locked on my IKEA Family profile?
If a reward is "unlocked" or "locked" will depend on if you have collected enough points to choose it.
If a reward is "unlocked" on your IKEA Family profile, it means that you have collected enough points to be able to choose it. If a reward is "locked", it means that you have not collected enough points to be able to choose it yet.
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You can use your points to choose a reward. The rewards unlocked depend on how many points you have but are the same for all customers. We have different rewards available so you can choose the one that best suits your needs.
Read moreYou can use product and service rewards online, in stores or when contacting us. Please note that food rewards are only applicable in-store in our restaurants and bistros.
Read moreIf you need to unchoose a reward, please contact Customer Support.
Read moreTo use your reward you need to be logged in with your IKEA Family account before placing your purchase.
Read moreTo use your reward, in the store, you will need to show the QR code or share the 16 digit code with a co-worker.
Read moreYou can collect points online, through the app, in-store, or even by phone when you make a purchase or interact with IKEA tools and services. For this make sure to always scan your IKEA Family card or log in online.
Read more