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I haven’t received my IKEA Family Birthday Coupon. What should I do?

If you haven’t received your IKEA Family Birthday Coupon, please review the following troubleshooting steps.

If you haven’t received your IKEA Family Birthday Coupon, please review the following troubleshooting steps

1. Check your spam folder.

2. Check to ensure that you have "email communications" checked as a preference in your IKEA FAMILY profile settings.

3. IKEA Family birthday coupons are sent on the first day of your birthday month. To receive this coupon, your account and communication settings must be set up 30 days prior to your birthday month.

If you are still not able to locate the IKEA Family Birthday Coupon, please contact the US IKEA Support Center @ 1-888-888-4532 for additional assistance.

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