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How does IKEA work with Accessibility?

IKEA aims to make both its stores and digital services accessible and welcoming for everyone. You can find information about in‑store accessibility features, such as wheelchairs and lifts, on each individual store page. IKEA also works to improve digital accessibility by following global standards like WCAG.

Accessibility in our stores 

We want everyone to feel welcome and at home when shopping with IKEA. To help you plan your visit, you can find more information about features and facilities, such as wheelchairs and lifts, on each individual store page
We are continuously working to make our shopping experience more inclusive and accessible.

Digital accessibility  

By incorporating global standards, such as the Web Content Accessibility Guidelines (WCAG), we are continually working towards enhancing digital accessibility. Find more information on the Digital Accessibility Statement page.

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