How to shop - home delivery?
Most products can be purchased in stores or online for delivery or pickup. Delivery times depend on your shopping method and location. After adding items to your cart, you can view available delivery options before checking out.
Most of our products are available to buy in stores. Buy online for delivery or buy online to collect at a store or pick up point. Delivery times are based on how you shop, and where you're located. After placing articles in your shopping cart, you can see what delivery options are available before checking out.
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At IKEA we make it easy for you. You can buy online or through our App, by phone or visiting your nearest store.
Read moreIf a product has been delivered to you in a damaged state, please report this as soon as possible through 'Track & manage my order' or by reaching out to IKEA Customer Service either online or in store.
Read moreIf something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read moreIf you've received a product or package that has missing parts, you will be able to either order these parts online, pick up the missing part(s) at an IKEA store or arrange a delivery through IKEA Customer Services depending on the part that you’re missing.
Read moreIf you need spare parts, replacements parts or additional components for the IKEA home appliances, you can order them through the ASCI web shop.
Read moreYou can contact the authorized service centre listed in the user manual of your home appliance to place an order for spare parts.
Read more