What happens if my order is cancelled and has a reward from IKEA family applied?
In this situation a new reward, of the same type, will be generated for you to enjoy in your next purchase.
In this situation a new reward, of the same type, will be generated for you to enjoy in your next purchase.
If you collect points on a purchase, but then return the purchased item(s) for a refund, we will deduct the corresponding number of points from your points balance.
For more information, be sure you are logged into IKEA.com, then click here.
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The corresponding number of points will be deducted automatically, within 24 to 48hours, and the reward will have been forfeited.
Read moreIf you need to unchoose a reward, please contact Customer Support.
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Read moreTo use your reward, in the store, you will need to show the QR code or share the 16 digit code with a co-worker.
Read moreYou can use product and service rewards online, in stores or when contacting us. Please note that food rewards are only applicable in-store in our restaurants and bistros.
Read moreWe can unfortunately not register your IKEA Family card or apply discounts to your purchase after it has already been completed.
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