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Available Services​

Some services provided by 3rd party service provider​

Delivery Service

You can take it home yourself – but you don’t have to.

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Track & Trace

Track your online orders!

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Click & Collect

Buy online and choose your pickup option.

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VAT Refund for Tourists

We currently offer a VAT refund service for tourists for in-store purchases only.

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Installation Service

Installation Service for Kitchen and Batroom

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Assembly Service

You can assemble it yourself – but you don’t have to.

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Removal Service

With the furniture removal service provided, IKEA has partnered with The Mirror Foundation to give old furniture a second life.

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Finance Options

We can offer you a range of finance options to help you make your ideas a reality

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Interior Design

Let us help you with our complete interior design service. 

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Planning tools

Our easy-to-use planning tools let you become an interior designer. Try different styles until you are satisfied.

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Sewing & Embroidery Service

Curtain size adjustment, curtain installation, embroidery and more

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Spare Parts

Repair rather than replace. Find and order screws, cam locks, dowels, and more.

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Picking & Collection

We’ll pick everything on your shopping list so you can relax while waiting for your purchase to be ready for collection.

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Cleaning Service

The cleaning service prolongs the life of your furniture.

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IKEA Gift Cards

When you’re not sure what to buy someone as a gift, and with so many products to choose from, why not let them choose for themselves.

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IKEA for Business

As a business customer, you can do everything yourself — but you don't have to.

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Buy Back and Resell Service

A circular economy starts with the old IKEA Furniture at your home.

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Furniture Repair Service

Give furniture a second life, give people a brighter chance.

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After-sales support 

Return Policy

It’s OK to change your mind. You can return the item within 365 days, together with your proof of purchase.

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Product Guarantee

We are confident in the quality of our products and many items are covered by guarantees.

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Product Recalls

Return recalled products to any IKEA store or contact us to discuss other options. A receipt/proof of purchase is not required for recalls.

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Secure it!

We all want our homes to be a safe place. But in our homes, accidents can put children at risk. By working together, we can prevent these accidents and make homes safer.

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*Services are provided by 3rd party service provider